Overview
Citrus County Septic Pros ("we," "us," or "our") operates citruscountysepticpros.com. This Privacy Policy explains how we collect, use, and protect your personal information. By using our website, you agree to the practices described here.
Information We Collect
We collect information you provide directly, including:
- Name, phone number, and email address submitted via contact forms
- Service requests and messages
- Property address if provided for estimates
We also automatically collect technical data including IP address, browser type, and pages visited through Google Analytics.
How We Use Your Information
- To respond to service inquiries and schedule estimates
- To connect you with our licensed septic service partner
- To improve our website and understand visitor behavior
- To comply with applicable laws
Cookies and Analytics
We use Google Analytics to understand website traffic. Google Analytics may set cookies on your device. You can opt out via the Google Analytics Opt-out Browser Add-on. We also use CallRail to track calls from our website, which may collect your phone number and call duration.
Third-Party Services
- Formspree — processes form submissions
- Google Analytics — website traffic analysis
- CallRail — call tracking and analytics
- Google Maps — embedded maps on location pages
Lead Generation Disclosure
This website is operated by GUS GROUP LLC as a marketing platform. When you submit a form or call our number, your information is forwarded to a licensed septic contractor who will contact you. GUS GROUP LLC does not perform septic services directly.
Data Sharing
We do not sell your personal information. Form data is shared only with our licensed septic service partner in Citrus County, Florida, solely to fulfill your service request. We do not share your information with any other third parties except as required by law.
Telephone Communications (TCPA)
By submitting a contact form or calling our tracking number, you expressly consent to be contacted by phone call, text message (SMS), or email regarding your septic service request. This consent is not a condition of purchase. Our licensed service partner may use automated or manual dialing systems to follow up on your inquiry. Message and data rates may apply. You may opt out of text messages at any time by replying STOP. For help, reply HELP or contact us directly.
Data Retention
Form submissions are retained in Formspree for up to 12 months. You may request deletion at any time by contacting us.
Your Rights
- Request access to personal information we hold about you
- Request correction or deletion of your data
- Opt out of analytics tracking
Contact
Questions or requests: contact form or (352) 707-5153. GUS GROUP LLC, operator of Citrus County Septic Pros.